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Return Policy
The Following Policies Apply to All Returns:
• Returns with the original purchase receipt will be exchanged or refunded in the original tender.
• Returns of an item purchased with a gift card will be exchanged or refunded with a gift card for the value of the returned item.
• Returns without the original purchase receipt will be exchanged with a merchandise credit at the current selling price.
• We cannot accept returns on "Sale" items.
• Opened Sauce, Marinades, Rubs and other food items will not be subject to return.
How to Return an Item:
For information on returning or exchanging an item please contact the shipping department at Brooks’ House of Bar-B-Q by emailing brooks.info@brooksbbq.com or calling us toll free at 800-498-2445.
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